ETA-ISRAEL.ORG Terms of Service

Welcome to www.eta-israel.org, an independent platform, operated by Travel Network (former “Travel Far GmbH”), that facilitates the submission of Israel ETA (Electronic Travel Authorization) applications. By accessing or using our website and services, you confirm that you have read, understood, and agree to be legally bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, you must not use this website or submit an application.

1. Independent Service Provider – No Government Affiliation

We are a private third-party company that assists travelers with preparing and submitting applications for the Israel eTA.

We are not affiliated with, endorsed by, or officially connected to the Government of Israel, the Population and Immigration Authority, or any other government entity.

The official website for the Israel ETA is https://israel-entry.piba.gov.il/.

🔎 We clearly and transparently state our independent status and lack of government affiliation in the following locations:

• This Terms of Service page

• The footer of our website

• The cookie disclaimer banner

• The header of our Website

By using our service, you acknowledge and accept that we are not a government body and that we offer value-added services at your request.

2. Service Description, Value-Added Features, and Pricing

Our services include:

• Application preparation and submission assistance

• Multilingual website support (translations of the official application process in several languages)

• Manual review and pre-check of your submitted information for obvious errors or omissions

• Email support and guidance throughout the process

• Secure submission of your application on your behalf to the official Israeli government site

Total Price: $59 USD
This price includes:

• 25 NIS (New Israeli Shekel): The government fee for the Israel eTA, which we pay directly to the Israeli government on your behalf

• The remaining balance (converted to USD): Our service fee

Note: The total price charged to your card is fixed at $59 USD, regardless of exchange rate fluctuations between USD and NIS.
By completing your application and submitting payment, you expressly agree to this price and breakdown, and waive any dispute based on fee comparison with the official government site.

3. No Guarantee of Approval

We do not and cannot guarantee that your application will be approved by Israeli authorities.

Approval or rejection is at the sole discretion of the Government of Israel.

We accept no liability for rejections, delays, or cancellations imposed by government agencies.

4. User Obligations and Accuracy

You must ensure that all information provided in your application is true, accurate, and complete.

Although we offer a manual pre-check, we do not guarantee detection of every possible error.

You are responsible for double-checking your information before submitting your form.

Once submitted, no changes can be made to your application and no refunds will be issued based on user-submitted mistakes.

⚠️ Important: It is your responsibility to confirm that your nationality is eligible for the Israel eTA before submitting an application.

You can verify eligibility at the official government list.

We are not responsible for any losses, delays, or denials caused by ineligible nationalities applying through our platform.

5. Payments and Refund Policy

Payments are processed securely via Shopify Payments or other authorized processors.

All sales are final. No refunds will be issued under any circumstances once the application process begins.

Refunds are not granted in the following scenarios:

• User error in the application (e.g. typos, incorrect passport numbers, wrong travel dates)

• Denial or delay by the Israeli authorities

• Change of mind or no longer needing the eTA

• Misunderstanding about the nature of our services

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, provide localized content, and analyze website traffic.

By using our website, you consent to the use of cookies in accordance with our Cookie Policy and Privacy Policy.

As stated in our cookie disclaimer, we are not affiliated with any government agency.

7. Privacy and Data Protection

We collect only the personal data necessary to complete your application.

All information is stored securely and used solely for the purposes of providing our service.

We do not sell, rent, or disclose your personal information to third parties, except where required by law or necessary for application processing.

For full details, refer to our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law:

Our services are provided “as is” and “as available,” without any warranties or guarantees.

We are not liable for:

• Mistakes caused by inaccurate information submitted by you

• Rejection or delay of your application by government authorities

• Any indirect, incidental, special, or consequential damages

Our total liability is limited to the amount you paid for the service.

9. Prohibited Use

You agree not to:

• Misrepresent your identity or submit false documents

• Attempt to reverse-engineer, hack, or interfere with our website

• Use our platform for fraudulent or unauthorized purposes

• File chargebacks without valid reason (doing so may result in blacklisting and legal action)

• Abuse or misuse the service in any manner that may harm other users or our operations

We reserve the right to refuse or terminate service if misuse or suspicious activity is detected.

10. Legal Jurisdiction

These Terms are governed by the laws of the Republic of the Philippines.

Any disputes shall be resolved exclusively in the courts of Manila, Philippines.

By using this website, you waive any objections to venue or jurisdiction.

11. Binding Arbitration

If a dispute arises and cannot be resolved informally, you agree to submit it to binding arbitration in Manila.

Each party is responsible for its own legal costs.

12. No Class Actions

You agree that you may bring claims against us only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

13. Modifications to Terms

We reserve the right to modify or update these Terms at any time without prior notice.

All changes are effective immediately once posted to this page.

Your continued use of the site constitutes acceptance of the revised Terms.

14. Agreement to Terms

By submitting your application form on our website, you must explicitly accept these Terms of Service.

If you do not check the box to confirm your agreement, the form will not submit.

By agreeing to the Terms:

• You confirm that you have read, understood, and accepted these Terms

• You agree to be legally bound by them

• You waive any legal claims inconsistent with these Terms

🌍 For your convenience, our Terms of Service are available in multiple languages. In case of discrepancies, the English version shall prevail.

15. Applicant Responsibility and Eligibility Disclaimer

By using our service, you acknowledge and agree to the following:

• You are solely responsible for ensuring that the details in your application are correct, including but not limited to your name, passport number, nationality, and travel dates.

• We do not accept liability for mistakes or omissions in the information you submit.

• It is your duty to verify that your nationality is eligible for the Israel eTA prior to applying.

• Submitting an application despite ineligibility will not entitle you to a refund or correction.

• Our team may assist in the submission process, but we are not responsible for errors originating from user-provided data or from failing to verify eligibility in advance.

16. Third-Party Services and Links

We may provide access to or redirect you to third-party tools or services (e.g., payment gateways, embedded forms, or tracking scripts) that we do not control.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Use of third-party tools is subject to their own terms, and we encourage you to review them before proceeding.

17. Contact Information

For questions or support, contact us at:
📧 support@eta-israel.org

18. Official Israeli Government Disclaimers

• You are requested to obtain an Electronic Travel Authorization (ETA-IL) prior to purchasing any airline tickets to Israel, and you acknowledge that the State of Israel will not be liable for any monetary or non-monetary damages that may be caused to you or third parties as a result of the denial or cancellation of the Electronic Travel Authorization.

• Submission of the ETA IL application is deemed to constitute consent to the transfer of your information between public bodies in Israel for the purpose of participation in the electronic travel authorization program (the “program”).

• If there is information related to criminal offenses, ongoing investigations, or immigration/security bans against you, your application may be denied or your ETA cancelled.

• All information you provide must be true and correct. The information collected will be stored in Israel, and Israeli law governs its collection, use, transfer, and protection.

• The Population and Immigration Authority may cancel an ETA at any time and for any reason based on new information affecting your eligibility.

• Submission of false, misleading, or falsified documents or statements may result in administrative or criminal sanctions.

• An ETA only permits you to reach the Israeli border crossing, not entry or residence in Israel. Border control officers have the authority to refuse your entry even if you hold an ETA.

By submitting an application, you declare that:

• You understand that the ETA does not replace the border control procedure upon arrival.

• You consent to the release of your application data between public authorities in Israel.

• You confirm that you have not acted against the Jewish people or Israeli security, have no diseases that endanger public health, no judicial warrants against you, and are not wanted by any police authority.

• You are aware that previous removal orders or entry denials related to safety, crime, immigration, health, or other reasons may justify denial of your application or entry.